Easy returns, no hassle
If something isn’t quite right, we’re here to help.
How to make a return
- Contact us using the form on our Customer Service page.
- Tell us your order number and the reason for your return.
- We’ll get back to you with next steps.
Once your return has been approved, you’ll receive instructions by email.
Return window
Returns are accepted within 14 days of delivery.
Returned items must be:
- unused
- in original condition
- with original packaging
If the item does not meet these criteria, we may not be able to issue a refund.
Return shipping
Return shipping costs are currently paid by the customer.
We recommend using a trackable shipping method and keeping proof of postage until your refund is processed.
Refunds
Once we receive and inspect your return, your refund will be processed to the original payment method.
Please allow up to 10 business days from when we receive the returned item for the refund to appear.
Exchanges
We do not offer direct exchanges.
If you’d like a different size or design, simply return your item and place a new order.
Questions?
If you have any questions about returns, don’t hesitate to contact us via Customer Service.
We’re happy to help.
